7069115000 (Monday - Saturday: 10:00 am to 5:30 pm - Closed on Sundays) customercare@ecolemarche.com

Return & Exchange Policy

  1. Exchanges are accepted only for size issues, or if you receive a defective or incorrect product.
  2. Exchange requests must be raised within 7 days of delivery.
  3. The product must be unused, unwashed, and in its original condition with tags intact.

How to Request an Exchange

  1. Email us at customercare@ecolemarche.com within 7 days of receiving your order.
  2. Share the following details:
    • Order number and registered phone number
    • exchange size, along with the original product name
    • Clear photos (if the product is defective or incorrect)